Front Desk Resume—Sample and Skills Guide for 2024

You have to prove you’re the best front desk receptionist out there. If you can’t, why should they hire you over the other 50+ applicants? Don’t sweat it. We’ll set you up with an easy front desk resume format to show off past front desk achievements.

In this guide:

• A front desk receptionist resume sample better than most.
• How to write a front desk resume that checks you into “hired.”
• How to craft the right front desk job description for the role.
• Which front desk skills for resume show your expertise and how to list them.

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Do you need a special kind of front desk receptionist resume? See our guides:

• Administrative Assistant Resume Examples
• Bar Manager Resume Examples
• Concierge Resume Examples
• Entry-Level Administrative Assistant Resume Examples
• Executive Assistant Resume Examples
• Hospitality Resume Examples
• Office Assistant Resume Examples
• Office Clerk Resume Examples
• Office Manager Resume Examples
• Receptionist Resume Examples
• Recruiter Resume Examples
• Secretary Resume Examples
• Virtual Assistant Resume Examples

Haven't found what you're looking for? Check all our Resume Examples for Any Job.

Front Desk Resume Sample You Can Copy and Use

Here’s how to write a front desk resume they’ll remember:

1. Use a Clean Front Desk Resume Format

Your resume formatting looks clunky. Now the GM thinks you’ll seem that way to customers and guests. Let’s lock that out.

To write a hirable front desk hotel resume use these pointers:

Front Desk Resume Format

• Make a 1-page resume.
• Use a resume font like 11–14pt Goudie or Bell MT.
• Add white space for comfortable reading.
• Include one-inch margins on the resume.
• Craft resume sections for Heading, Summary, Work History, Education, and Skills.
• Use reverse-chronological resume order for your past jobs.
• To look good on all platforms, submit a PDF resume.

2. Write a Front Desk Resume Objective or Summary

The HR people will skim your resume in 6 seconds. That's not much time to hook them... Unless you write an attractive career objective or career summary.

Include:

1. An adjective (versatile, efficient)
2. “Front desk clerk” (or title from the job ad like "front desk receptionist", or "hotel front desk agent")
3. Years of experience (2+, 5+)
4. How and who you’ll help (give excellent support at Chelton Fencing)
5. Best front desk receptionist resume achievements (saved 20+ hours per week)

See these hotel front desk resume examples:

Front Desk Resume Summary—Example

Versatile front desk clerk with 2+ years of experience creating efficiencies in a high-volume hotel. Seeking to give excellent customer support at Chelton Hotels, Inc. At the Peak Hotel at Mellow River, saved 20+ hours per week for staff and management by solving customer issues.

Experienced front desk receptionist, skilled in answering phones and solving customer problems. Good at working hard to save time for managers and office associates. A bright and cheerful person who puts a good face on your organization.

The last of those hotel front desk resume samples says you can solve problems and save time. But, the first shows you saved 20+ hours per week. To get hired, show, don’t tell.

But what if your front desk experience is still out in the parking lot? You can still look like Pam from The Office. See these entry-level resume samples for front desk jobs:

Front Desk Resume Objective Example

Cheerful entry-level front desk clerk skilled in MS Office, scheduling, and answering phones. Seeking to deliver efficiency at Chelton & Holliday. As team member at Red Lobster, answered 100+ phone calls per week, answered 50+ guest questions per day, and received a 98% customer service rating.

Entry-level front desk receptionist, highly competent in answering phones and answering questions from customers. Expert-level customer service skills. Presentable and dependable, with good writing and communication skills.

Why should we believe the second of those entry-level front desk resume examples with no experience? The numbers in the first are solid proof.

“But that applicant could be lying!” If so, the employer will find out in the interview. Employers would rather interview a potential liar than a definite dud. But don’t lie. If you do and they catch you, you’re toast.

3. Customize Your Front Desk Job Description and Front Desk Skills Sections for Resume

What skills go in a front desk receptionist resume? Check out these skills for a resume:

Front Desk Resume Skills

Hard Skills	Soft Skills
Typing	Interpersonal Skills
Phone Systems	Communication Skills
CRM Software	Teamwork
Writing Skills	Efficiency
Office Supply Management	Time Management
Building Customer Relationships	Problem Solving
MS Office	Organization
Computer Skills	Attention to Detail
Multitasking	Customer Service
Data Entry	Cheerful Attitude

But hang on—Don’t just create a pile of skills on your fron desk receptionist resume. That’s sketchy. Custom-fit your resume by adding resume keywords from the job ad. These front desk resume samples show how:

Pretend the job wants skills in answering calls, filing, billing, and MS Office.

Front Desk Job Description for Resume—Sample

Experience

Front Desk Clerk

Altreana, Inc., Newark NJ

2018–2020

• Answered 100+ calls each week from customers. Answered 75+ questions weekly, escalating 25+ issues to supervisors.
• Maintained documentation. Created new document filing system that saved an additional 10 hours per week for associates.
• Performed light bookkeeping and billing. Created bills and maintained the automatic billing reminders system, lowering bad debts 20%.
• Used MS Office to draft 5+ documents per week for associates and managers. Used online checking software to ensure zero error rate.

• Answered customer questions weekly escalating issues to supervisors.
• Performed light bookkeeping tasks.
• Created documents for associates and managers.
• Scheduled appointments with customers.

The second of those front desk clerk resume examples says you held a front desk job. Meanwhile, the first shows you rocked it.

But what if your front desk experience isn’t filed yet? A no experience resume needs front desk skills, achievements, and wins from other work. See these entry-level front desk resume examples with no experience. They’re for a job that needs skills answering phones, greeting guests, and answering questions.

Entry-Level Hotel Front Desk Resume Job Description—Sample

Team Member

Red Lobster, Newark, NJ

2014–2018

• Answered 25+ phone calls per day.
• Greeted guests, receiving 98% customer service score from manager.
• Gave answers to 50+ questions from guests daily.
• Collaborated with management to solve customer problems.

• Served 200+ meals per shift.
• Collaborated with management to solve customer problems.
• Cleaned dining area, including washing tables, sweeping, mopping, and vacuuming.
• Restocked supplies.

You were a waiter, but you found front-desk achievements for your resume. You answered phones, greeted guests, and answered questions. And those are front desk receptionist resume skills! But that second example would only work to get another waiter job.

Expert Hint: According to the US Bureau of Labor Statistics, there are 220,380 hotel front desk jobs in the US. The average wage is only $13.50 per hour. Consider ditching the hotel front desk resume. Then, move up to a secretary or admin assistant role for a 60% wage increase.

The ResumeLab builder is more than looks. Get specific content to boost your chances of getting the job. Add job descriptions, bullet points, and skills. Easy. Improve your resume in our resume builder now.

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Nail it all with a splash of color, choose a clean font, and highlight your skills in just a few clicks. You're the perfect candidate, and we'll prove it. Use our resume builder now.

4. Write an Inviting Front Desk Resume Education Section

For front desk jobs, does your resume education section matter? Absolutely.

But—you only need a high-school education for most front desk job positions. The trick? You have to show front desk skills in it. Follow this hotel front desk resume sample:

Front Desk Resume Example—Education

Education

High School Diploma

East Side High School, Newark, NJ

2010–2014

• Excelled in MS Office and typing classes.
• Commended by 2 professors for interpersonal skills.

You proved you can use MS Office and be nice to guests. You’re that much closer to a paycheck.

5. Add “Additional” Sections to Your Front Desk Resume

The GM wants to know you’re not a dud. Show her—with additional sections in your front desk receptionist resume. You can list:

• Certifications (CFDR, CMAA, etc.)
• Volunteer positions
• Freelance work
• Professional associations (NAPR, IAAP, etc.)
• Employee of the month professional awards
• Foreign languages
• Additional activities
• Fitness

See these front desk resume examples:

Front Desk Resume—Other Sections

Typing Speeds

• 90 WPM with zero errors.
• 12,000 KPH 10-key typing speed with 98% accuracy.

Additional Activities 

• Member, NAPR.
• Facilitate 5 annual charity meal events serving 3,000+ diners.
• Certified Front Desk Representative (CFDR).
• Weekly jogging for self-care.

Additional Activities

• Swimming
• Filking

The first of those front desk receptionist resume samples packs bonus skills. I’d hire that guy in a heartbeat!

Expert Hint: Learn how to write a cover letter to accompany your resume for front desk jobs. A cover letter should show why you love the company and role. It should also tease your best few front-desk accomplishments.

Double your impact with a matching resume and cover letter combo. Use our cover letter generator and make your application documents pop out.

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Key Points

Here’s how to write a front desk resume:

• Work from a good front desk receptionist resume template. Pack it with your top front desk achievements.
• Show front desk resume skills like answering phones and scheduling. Include numbers to prove your skills had impact.
• Write a hotel front desk resume objective to give a snapshot of your best features.
• Add “additional” resume sections like an NAPR membership or your typing speeds to show you’re not just desperate.

Got questions on how to write a good front desk resume? Not sure how to prove your expertise with your front desk resume skills? Leave a comment. We’ll be happy to reply!

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