Medical Receptionist Resume Sample, Job Description, & Tips

Your medical receptionist resume must reflect your ability to organize and cut through the noise. If it doesn't, it might get lost at the bottom of the document pile on the hiring manager's desk. Don't risk it. Use this guide to craft a great resume that highlights your best medical receptionist skills.

In this guide: 

• A healthy and glowing medical receptionist resume sample.
• A comprehensive guide to the best format for a medical receptionist resume.
• Tips for writing a medical receptionist job description for a resume.

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Considering other positions? See our dedicated resume guides:

• Medical Resume
• Medical Billing Specialist Resume
• Front Desk Resume
• Dispatcher Resume
• Dental Hygienist Resume
• Administrative Assistant Resume
• Executive Assistant Resume
• Receptionist Resume
• Office Clerk Resume
• Personal Assistant Resume
• Consultant Resume
• Legal Assistant Resume
• Office Manager Resume
• Data Entry Resume
• Office Assistant Resume
• Secretary Resume
• Retail Resume 
• Sales Representative Resume
• Customer Service Resume
• Makeup Artist Resume
• Babysitter Resume
• CNA Resume
• Medical Assistant Resume
• Paramedic / EMT Resume
• Veterinarian Resume
• Nurse Manager Resume
• Good Resume Samples for All Professions

Medical Receptionist Resume Sample

Seems easy enough. Let’s start your own.

1. Use the Right Resume Format

For a job that involves diaries, schedules, and organization, you can’t afford to be perceived as messy or inattentive. Old, free templates from the internet are clunky and sometimes the settings seem to change all by themselves.

Make sure everything is square before and after building your resume. Follow these resume format rules:

Medical Receptionist Resume Format

• Order your experience in the chronological resume format.
• Use presentable and legible resume fonts, like Didot, Noto or Arial.
• Set 1-inch resume margins.
• Fit everything on a 1-page resume.
• Outline your resume like this: Resume Heading (Header), Objective, Education, Experience and “Additional.”
• Save your resume as a PDFto protect formatting, unless instructed otherwise. 

When laying out your resume, focus on its readability. Choose a modern resume template and use bold for headings.

OK, you have the tools now, let’s start the procedure.

2. Write a Glowing Medical Receptionist Resume Objective or Summary

Imagine you have 7.4 seconds to get invited to interview. The employer is the receptionist, and you have to walk up and explain why they should hire you, in one breath. Does that sound a little ridiculous?

It’s not. One study found that’s exactly how long HR looks at your resume for, 7.4 seconds. Most medical receptionist resumes are full of empty statements, such as “reliable”, “detail-oriented”, “organized”. 

Empty statements make people bored. Instead, start your resume by listing two to three biggest achievements, metrics or improvements you can take credit for, and show them what you can do for them. Such a paragraph is called a career summary statement.

Medical Receptionist Resume Summary

Personable medical receptionist with 4+ years of experience and a track record of managing 12 physician schedules. Adept at finding solutions to increase patient numbers and decrease missed appointments (by 78%), as well as reducing costs by up to 15%. Seeking to apply these proven skills to a more challenging environment and help provide world-class care at Great John’s Hospital.

Experienced medical receptionist of 4 years, experienced at scheduling, cost reduction, patient contact and reducing call waiting times. Seeking a new challenge at Great John’s Hospital.

If you’re writing an entry-level resume, focus on showing transferable skills and list achievements from school, internships or volunteer work at the top of your resume. It’s called a career objective statement.

Medical Receptionist Resume Objective

Self-motivated student with proven teamwork skills. Proficient in MS Suite and OpenOffice Suite. Excellent phone manner and meticulous attention to detail. Looking to apply proven organizational in a medical receptionist role at The Weston Center. 

Recent high school graduate looking for my first job.

Expert Hint: How to write a resume profile? It is best to do this once you have completed the other sections of your medical receptionist resume, especially your job description.

3. Nurse Your Medical Receptionist Job Description 

You win. You win because most receptionist resumes count out the same boring laundry list of responsibilities, making the job sound even more boring than it was on your worst day.

Make a list of 3 to 7 bullet points, descending in order of importance. Imagine what kind of responsibilities your new position will require, and prove that you can handle them at a high level. The PAR (Problem-Action-Result) formula can be very helpful in writing these bullet points.

Try to show you can cover the whole spectrum of medical receptionist responsibilities, and support them with various metrics and achievements.

Check out this job description from one of our medical receptionist resume samples:

Medical Receptionist Resume: Example of Job Description

Medical Receptionist

Healthy U, Oakland

May 2017—Present

• Scheduled 120+ appointments daily, receiving messages from patients via phone calls, email and website.
• Managed the calendars of 12 physicians of different specializations: endocrinology, gastroenterology, sports medicine, internists and family doctors.
• Introduced a new appointment scheduling system, which saved 10+ hours of work every month.
• Maintained a 100% satisfaction rate for 11 months straight based on online surveys.
• Trained three new employees, introducing them to our scheduling system and high standards.

• Introduced a new system that automatically sent appointment reminders, which reduced the number of patients missing their appointments.
• Negotiated a contract with a new office supplies supplier, cutting monthly costs.
• Organised a monthly Q&A session with a chosen physician on our Facebook page.

The bad example references good work. Unfortunately, without numbers, it doesn’t even seem real. It doesn’t seem impressive.

If you don’t have much experience, you can help your resume shine like it stayed in Radiology for too long with a section featuring the right skills for a resume. See the list for reference:

Medical Receptionist Resume Skills

• Adaptability
• Attention to detail
• Communication skills
• Computer skills
• Conflict resolution skills
• Critical-thinking skills
• Customer service
• Data entry
• Detail-oriented
• Initiative
• Interpersonal skills
• Listening
• Multi-line phone systems
• Multi-tasking
• Office supply management
• Organizational skills
• Prioritizing
• Problem-solving
• Reliability
• Scheduling
• Time management
• VOIP phone systems
• XX WPM Typing Speed

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4. Scrub Up Your Education Section

Unless the job calls for a specific level of education, save the space on your medical receptionist resume and record it in a shortened format. List the qualification, key subjects, date of graduation, and school name.

Here’s how to list education on your resume:

Medical Receptionist Resume Sample—Education

Expert Hint: If this is your first job out of school, you can find more guidance in our high school resume guide.

5. Inject Some Added Sections

The reception desk may be sometimes quiet, but when it all breaks loose, a multitasker is needed. Show your versatility. Add some bonus resume sections that you think may help your application, separate them into sections such as: 

• Awards
• Additional Activities
• Certifications and Licences
• Foreign Languages
• Hobbies, Activities and Personal Interests
• Volunteering
• Professional References
• Skills—if you haven’t included them as part of your other sections

This is the proper way to organize it instead of throwing everything together under an ‘Other Info’ heading. Keep it relevant. And remember: 82% of managers would rather hire someone with volunteering experience than without. 

See the after and before from this medical receptionist resume example:

Medical Receptionist Resume Example—Extra Sections 

Languages

• Spanish (intermediate)
• Portuguese (intermediate)
• French (beginner)

Certifications

• First Aid, CPR, BLS (American Red Cross)

Other Info

• Enjoy walking with dogs
• Spanish, Portuguese, French
• First Aid, CPR, BLS

One more tip. Write a receptionist cover letter especially if you are writing a resume with no experience. Entry-level cover letters help to show transferable skills and motivation.

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Key Points

When treating your medical receptionist resume:

• Begin with the medical receptionist resume sample and add your own information.
• Stick to the resume format guidelines—margins, fonts, 1 page, reverse chronological.
• Inject your medical receptionist job description with achievements and numbers.
• Split up certifications, skills and other bonus sections properly. 
• Write a medical receptionist cover letter. 

Got questions on how to write a great resume for medical receptionists? Did we help you get your medical receptionist resume right? Leave a comment. We’ll be happy to reply.

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