3 Customer Service Representative Cover Letter Examples
Marta Bongilaj, CPRW
Certified Professional Resume Writer, Career Expert
You can juggle reservations, walk-in guests, requests and complaints. Make sure this comes through in your hostess CV, and you will be the face of the restaurant in no time.
Your hostess CV must be more than just your best photo. Because being a hostess is way more than just smiling.
Prove you’re customer-oriented and can handle even the busiest restaurant times. How?
By writing a CV that shows you have the right skills—and understand how they relate to what this role involves.
And you won’t have to Google ‘hostess jobs near me’ ever again.
In this guide:
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These CV guides and examples may be helpful in creating your CV as a hostess:
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Kelly Conway
Hostess
Personal Info
88 High St, London, SE20 7HB
Phone: 07825 852 835
Email: kellyconway@gmail.com
linkedin.com/in/kellyconway
Summary
Energetic and efficient hostess, and a Certified Customer Service Professional with 4+ years of experience. Seeking to provide excellent customer service at Middle Eight. A fast learner, scored 100% for menu knowledge and wine pairings at Eataly. Rated at 97% by manager in quarterly reviews for speed, friendliness, and professionalism. A History university student, always ready to engage customers in meaningful conversations.
Experience
Hostess
Eataly
2017–2019
Key Achievements
Waitress
Eataly
2015–2017
Education
King's College London, BA History
Expected graduation date: July 2020
Clubs & Activities:
Key Skills:
Additional Information
Now here’s how to write a hostess CV like this:
Would you trust someone who can’t organise their CV with organising 50 reservations a night?
Neither would the waitstaff manager.
A restaurant hostess CV has to reflect your attention to detail from top to bottom.
To make a great first impression, follow the recommended CV formatting rules below:
Hostess CV Format
Expert Tip: Bureau of Labour Statistics data shows that out of all 417 thousand hosts and hostesses, 368 thousand work in the restaurant business. Focus your job search accordingly.
Now that your hostess CV looks professional at first glance, make it feel inviting.
Otherwise the hiring manager won’t care to read it.
Here’s how to grab their attention:
At the top of your hosting CV, just below the contact information, include a CV profile.
It’s a short-and-sweet paragraph that outlines your career and shows why you’re perfect for this job.
If you don’t have much relevant experience, opt to write a hostess CV objective.
It is a more aspirational paragraph that describes your relevant, translatable skills and your ambition to achieve.
If you are already used to juggling 50 reservations with one hand, and correcting things after the new waiter with the other, write a hostess CV summary.
It summarises your career, listing ther best achievements on your CV and most relevant qualifications.
Let’s see what it looks like in practise.
The bad example wastes space by singling out the two separate positions in the same industry. When jobs are similar and part of the same career path, feel free to summarise them when listing your years experience.
Also skip listing the basic responsibilities of a server, because they don’t bring anything special or new to the table.
See the good example? The candidate doesn’t have a wealth of experience, but she still manages to set out the key hostess skills that promise to deliver value.
The bad example? Filled with empty adjectives that anyone can use.
Avoid that on your CV for hostess jobs. Think of how you can make your experiences and characteristics relevant.
If you don’t have much of related experience, highlight your accomplishments from other jobs—or as a student.
Hostesses must talk to clients all day. Show the hiring manager you have things to talk about. Even if you’re only starting out.
Expert Hint: To save you rewriting, write your hostess CV profile at the very end, once you have thought about and written out all your relevant experience and hostess skills.
Meeting, greeting, seating.
Boring.
That’s how most candidates write their hostess descriptions for CVs..
And they don’t get the job.
Here’s how to make you CV work experience section meaningful:
This all is called targeting your CV. And it works miracles.
Let’s say the job posting describes the following responsibilities: seating, greeting, managing tables and reservations, and general dining area preparation tasks.
Take a look at these two examples:
It’s clear to see who will get that interview invite.
And what if you’re writing a CV with no experience for hostess jobs?
Think about your achievements and transferable skills that you can use in fulfilling the typical duties of a hostess.
Here’s what to do:
Whether or not you have the work experience, it will help to make a quick list of the CV skills you have that are relevant to the position.
Hard Skills:
Soft Skills:
Depending on the space you have left on your hostess CV, you can opt for a quick list such as above, or you can take a few of these and expand them, incorporating your relevant achievements.
But remember—
Don’t just cram your CV skills section with whatever’s expected of you. Only list the hostess skills you actually have. (Yes, that’s my roundabout way of saying “don’t lie on a CV!”)
Now time for something easy—
Listing your education on a CV for hostess jobs.
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“But a hostess job description never asked for a Master’s degree.”
Yeah but it doesn’t mean you can’t use it to your advantage.
Consider this:
One of the responsibilities of a hostess is to converse with customers.
A customer must feel that she is being served by a knowledgeable, intelligent person.
And the more upscale the restaurant or event, the more important your education is.
But don’t go overboard. In your CV education section, limit yourself to the highest degree of education you have.
Include:
See these examples:
What makes the good example so good? The debating team membership shows that they can hold a conversation on the level.
The bad example adds no value to the CV—it shows what and where you study, but not how or why.
You’re nearly there.
You’ve got the basics down.
Now it’s time to turn it up to 11.
Including extra CV sections can help to boost your chances of landing that hostess job.
Here are our suggestions:
Or—
A strategic combination of the above in the form of Additional Information:
These are all things that will help you secure that hostess station for yourself.
Expert Hint: Attaching a suitable cover letter to your hostess CV will seriously boost your chances of getting the job. A cover letter is the place where you can really sell yourself and provide more details about your background and motivation.
Double your impact with a matching CV and cover letter combo. Use our cover letter builder and make your application documents pop out.
Want to try a different look? There’s 18 more. A single click will give your document a total makeover. Pick a cover letter template here.
Keep these key points in mind to make sure your hostess CV gets that interview:
Do you think we have got it all covered? Do you have any specific questions about your hostess CV? Did we help you get a hostess job? Leave a comment! We want to hear from you.
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Marta Bongilaj, CPRW
Certified Professional Resume Writer, Career Expert
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